What’s your refund policy?

Miss flight or change your trips? Don't worry, you can canceled the booking up to 24 hours before  the schedule pickup

How can i contact customer support?

We offer 3 ways to get in contact with us - use whichever one works best for you

Email: Send us an email at info@balicabtrans.com.com and we'll get back to you ASAP, usually within an hour!
Chat: We offer WhatsApp chat - we don't bite!
Phone: Want to speak by phone? You can call us  at +6281933031591

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.